By: Leandra | January 28, 2020

By: Corey Evans

Today is Data Privacy Day, a day that began in the United States and Canada as an extension of the Data Protection Day celebration in Europe. The celebration commemorates the Jan. 28, 1981, signing of the first legally binding international treaty dealing with privacy and data protection.

The world is becoming more digital and this includes how and where we manage data. Businesses are doing away with filing cabinets and utilizing more cloud computing services such as Amazon Web Services and Microsoft Azure. Business owners are also understanding the many benefits of remote work agreements in the workplace. Excluding freelancers, business owners, and entrepreneurs, remote work has grown 159% in the last 15 years. This has le...

By: Leandra | January 16, 2020

Two men speaking in a golf pro shop

By: Corey Evans

In honor of Get to Know your Customers Day, we are highlighting 3 different ways to better understand your customers.

Follow up with your Customers

    • Provide handwritten thank you notes for custom orders if possible. Thank you emails get lost in busy inboxes, but handwritten notes communicate care and require a different level of effort than a simple email.
    • Invite customers to business fairs, expos, and customer appreciation events. You will be able to grasp a better understanding of your customer's interests based on attendance, interactions, and attentiveness at the event.

Ask and reward your customers for taking a brief survey or writing reviews. Respond to both positive and negative reviews to prove that you’re listening to c...